Privacy Policy

KYNN is a meal planning and habit tracking service for people working towards fitness goals. We are the data fiduciary for the information described below.

Contact: support@getkynn.com
Address: 118 Swadarshan, Hubballi, Karnataka 580025, India

Information you give us when you sign up

Name, email address, phone number, and a password or one-time code used to sign in. If you choose to add one, a profile photo.

Information you give us to build your plan

Age, height, weight, gender, activity level, dietary preference, and your body goal. We ask for this because a meal plan cannot be calculated without it.

Information created as you use KYNN

Meals you log, workouts you record, weight entries you add, recipes you like, streak and badge progress, challenges you join, and any story you choose to submit to the community.

Activity data

If you use a paid tier and grant permission, we read your daily step count from Apple Health or Google Health Connect. We read step count only. We do not read any other category of health data, and we never write data back to Apple Health or Google Health Connect.

You can refuse this permission and continue using KYNN — you can enter your step count manually instead.

Payment information

We do not collect or store your card, UPI, or bank details. Payments are processed by Razorpay Software Private Limited. We receive only a payment reference, the amount, and whether the payment succeeded. Razorpay's own privacy policy governs what they hold.

Technical information

Device type, operating system version, app version, and error logs, used to diagnose crashes and fix bugs.

• To create and personalise your daily meal plan
• To calculate your calorie, protein, and step targets, and adjust them based on your activity
• To track your streaks, badges, and challenge progress
• To operate the community features on the tiers that include them
• To send you the notifications your tier includes — meal reminders, streak alerts, badge notifications, and trial reminders
• To process your subscription and manage billing
• To respond to your questions and fix problems you report
• To understand which features are used, so we can improve the product

We do not sell your personal information. We do not share it with advertisers. We do not use it to build advertising profiles.

On our highest tier, your daily meal suggestions are generated with help from an AI service provided by Anthropic PBC.

To do this we send: your dietary preference, body goal, calorie and protein targets, region, your previous day's step count, and a list of which meals from our own recipe database you have eaten in the last fourteen days.

We do not send your name, email address, phone number, photo, or payment information.

The AI only selects from our own curated recipe database. It does not invent meals. Anthropic does not use this data to train their models.

We share information only with the service providers who make KYNN work:

We may also disclose information if we are required to by law, a court order, or a government authority with lawful jurisdiction.

If KYNN is ever sold or merged, your information may transfer to the new owner. We will tell you before that happens and you will be able to delete your account first.

Your account and all of your KYNN data is stored on Supabase servers in Mumbai, India.

Some of our service providers process limited data outside India, as shown in the table above. Where that happens, it is limited to what the service needs to function.

If you earn the premium badge and choose to submit a story to the community, you will be asked to give consent explicitly, in the app, before anything is published.

Published stories show your first name, profile photo, city, and the progress you describe. They do not show your email address, phone number, exact address, or any health data you have not chosen to include.

You can withdraw a story at any time by writing to support@getkynn.com and we will remove it.

Leaderboards show your first name, profile photo, city, streak count, and badge count to other members of the same tier.

We keep your information for as long as your account is open.

If you delete your account, we delete your personal information within 30 days, except records of payments, which we are required to retain for seven years under Indian tax law.

Notifications you have read are automatically deleted after 30 days.

Under India's Digital Personal Data Protection Act, 2023, you have the right to:

• Access — ask for a copy of the personal information we hold about you
• Correct — fix anything inaccurate, or update it directly in the app
• Delete — delete your account and the information attached to it
• Withdraw consent — turn off health data access, notifications, or community participation at any time
• Nominate — name someone to exercise these rights on your behalf if you are unable to
• Complain — raise a grievance with us, and escalate to the Data Protection Board of India if we do not resolve it

To exercise any of these, write to support@getkynn.com. We will respond within 30 days.

Questions, concerns, or complaints about how we handle your information go to:

Anusha R K
support@getkynn.com
118 Swadarshan, Hubballi, Karnataka 580025, India

We will acknowledge within 48 hours and resolve within 30 days.

KYNN is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has created an account, write to support@getkynn.com and we will delete it.

Your data is protected by row-level security, so your records are only readable by your own account. Sign-in sessions are stored in your device's secure storage. Connections are encrypted in transit. No system is perfectly secure, but we take reasonable measures to protect your information and will notify you and the Data Protection Board if a breach affects you.

If we change this policy we will update the date at the top. For significant changes we will notify you in the app or by email before they take effect.